We’ve spent nearly four decades keeping businesses secure, supported, and stress-free. OFM is not just tech support. OFM learns your organization and recommends solutions that fit your goals, your people, and your process.
Our reputation rests on showing skill, showing respect and, above all, showing up. We don’t believe in faceless help desks where your only lifeline is a support ticket. We build real relationships with partners (not clients). When you win, we win.
Your trust your data and backups in the hand of strangers
Our clients trust us with the part of their business they can’t afford to lose. Their data lives right here in Charlottesville—and they’re welcome to come see it.
You love finger-pointing between you and your service providers
At OFM you get one back to pat—and one neck to slap. That means a single point of contact who actually owns outcomes, not just inboxes of ticket requests.
You want the absolute lowest bid
At OFM we don’t play the race to the bottom. If you’re after the cheapest option today, we’re not it. But if you want long-term value, reliability, and peace of mind, that’s exactly what we deliver.
You want to speak with someone new every time you call
We’re not a faceless call center. When you work with OFM, you get to know us—and we get to know your business inside and out. That personal connection means faster fixes and fewer headaches.
You want know-it-alls
We won’t pretend to do it all. If something isn’t in our wheelhouse, we’ll tell you straight. What we will do is get the right solution in place, even if that means pulling in a trusted partner.
“You have quite a team. You should be proud!! As far as I’m concerned, you’re the best in town…and as long as I can and am in the business, I’ll keep referring people to you!”
D.M.
Legal Industry
“I want to let you know how much we appreciate OFM’s efforts and diligence. Your team is always professional, engaging and attentive to the matter at hand.”
B.M.
Financial Management
“I thought the exercise went very well. Your preparation was excellent, and your team was very responsive and helpful.”
J.R.
Engineering
“Things went much faster and much more smoothly than I expected. I can’t think of anything that we wanted or expected that was left undone.”
C.A.
Property Management Industry
“The ordering, program, design and installation of this network was a huge project and I am grateful for your teams hard work. You have some amazing people working on your team and it makes working with OFM a great experience.”
P.L.
Design Industry
“Just want to give a quick thank you to OFM for figuring out the virtual NIC issue that was causing our slow network access. All files seem to be opening at excellent speeds this am and it seems all systems are performing as expected.”
Why OFM has the IT factor
Hundreds of businesses choose OFM over IT behemoths
IT behemoths
High staff turnover, strangers on every call
Quick wins, short-term contracts
Big, distant corporations
One-size-fits-all “solutions”
Slow to respond when it matters most
Rigid processes, slow to adapt
Selling tools they don’t even use themselves
You’re just another ticket in the queue
OFM
Same trusted team - average tenure 15+ years
Decade-long client partnerships and proven results
Family-run in Charlottesvile since 1987
Custom IT built around your business
Fast, reliable response times you can count on
Agile, responsive, and built to flex with you
We run on the same solutions we recommend
Staff who genuinely care about your success
FAQs
Questions we get. Answers we give.
What certifications do you hold?
What types of businesses do you work with?
Do you do website development or design?
Do you help with cyber insurance technical assessments?
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